Marketing & Communications Coordinator

Toronto & Chicago

At Strategic Coach^®, we strive to free up highly successful, visionary entrepreneurs and their teams to thrive and grow in a world of rapid change and unpredictability. Strategic Coach is the business coaching program for entrepreneurs who are passionate about what’s next for them, but are stuck on how to get there. We provide the framework and community for an easier and accelerated path forward.

For over 35 years, we’ve challenged the status quo of entrepreneurial thinking, helping 25,000+ entrepreneurs gain clarity, boost their confidence, and achieve accelerated results. We pride ourselves on offering world-class coaching to exceptional clients through our positive, proactive, and growth-focused environment cultivated by our amazing team!

We’re seeking an exceptional Marketing & Communications Coordinator who combines strong organizational skills, a warm personality, and a genuine love of execution. You’ll play a key role in how Strategic Coach communicates with clients and prospective clients, ensuring every interaction is timely, thoughtful, consistent, and professional.

This position is for you if you are:

• A proactive, people-oriented implementer. You love making things happen, take initiative, and follow through on the details.

• Warm, responsive, and naturally helpful. You enjoy connecting with people and creating positive experiences for clients, prospective clients, and teammates.

• Exceptionally organized. You can manage multiple moving parts, calendars, and deadlines without letting important details fall through the cracks.

• A thoughtful problem-solver. You think ahead, spot potential issues, and look for ways to improve how things work.

• Comfortable with technology. You learn systems quickly and enjoy making different platforms work together.

• Collaborative and committed to excellence. You value others’ talents and take pride in accuracy, consistency, and a great client experience.

We also want you to have:

• Relevant Experience. You have two to three years of experience in marketing coordination, digital marketing, or a similar role.

• Social Media & Manychat Experience. Hands-on experience managing social media and Manychat is required.

• Marketing Technology Skills. You have experience executing email campaigns and marketing automations, along with intermediate technical skills and confidence working across multiple platforms.

• Helpful Platform Knowledge. Experience with Salesforce/Pardot is a strong asset. Familiarity with Zoom, Calendly, email deliverability tools, or online communities is an advantage.

You’ll be responsible for:

• Marketing Communications: Coordinating, creating, and executing marketing emails, SMS outreach, social media community management, and client community app communications for front-end and back-end programs. Managing communication calendars, requests, deadlines, audience segmentation, and follow-ups.

• Client & Prospect Experiences: Responding warmly and promptly to inquiries, comments, messages, and campaign responses across channels; supporting lead generation, lead engagement, and client community activity; and coordinating testimonials with the social community manager.

• Marketing Technology & Campaign Execution: Building, scheduling, testing, and launching emails, landing pages, forms, and automated campaigns. Working with Marketing Operations to optimize CRM records, lead flow, lists, landing pages, forms, and workflows, and monitoring email and SMS performance, deliverability, and campaign results.

• Events & Webinars: Co-managing webinar invitations, registrations, reminders, and follow-ups; coordinating Zoom, Pardot, Salesforce, and Calendly workflows; and ensuring a seamless experience from registration through post-event communication.

• Organization & Continuous Improvement: Tracking projects, maintaining standard operating procedures, improving processes, supporting team coordination, reporting, and light administrative responsibilities.

Why Strategic Coach? We have:

• Exceptional Clients: As a Marketing & Communications Coordinator, you will play a key role in dramatically improving people’s lives by expanding our marketing scale and impact. Our clients are extraordinary individuals who, because of their involvement in The Strategic Coach^® Program, will go on to do even more remarkable things in their lives and businesses.

• Extraordinary Culture: As a company that teaches entrepreneurial teamwork and walks our talk, we take pride in cultivating a collaborative, positive, growth-oriented culture. We support our team members in their own learning and growth as we evolve and innovate as a company.

You’ll also get:

• Top-tier onboarding and training
• Six weeks of paid time off each year
• Twenty-one flex hours
• A flexible and competitive benefits plan
• Insightful assessments to help you identify your own unique set of strengths
• Access to our world-class workshop programs, publications, podcasts, and videos
• Unlimited free pop, juice, coffee, and tea, plus occasional catered food and snacks
• Casual dress attire on non-workshop days
• Fun Spirit Team events throughout the year 

And much, much more!

If you think this position is a right-fit for you, please send your résumé to hr@strategiccoach.com today.